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Local Services

Abu Dhabi offers a sophisticated network of health, safety, and other friendly public services to make your stay easy and enjoyable.

Abu Dhabi has been named the Middle East’s safest city in the 2011 Mercer Quality of Living Index. Abu Dhabi is a virtually crime free environment with well organised emergency services, leaving you to enjoy peace of mind and a relaxing stay.

The Abu Dhabi Tourism and Culture Authority operates a number of visitor services centres around the emirate which are a one-stop shop for destination information and assistance. The visitor services team also provides touch-screen information kiosks at all key attractions, hotels and resorts.

Visitor Information Centres

Al Maqtaa Fort
Sunday – Thursday, 8am – 4pm

Abu Dhabi International Airport
Daily, 7am – 1am

Ferrari World Abu Dhabi
Daily, except Mondays, 11am – 8pm

The Souk at Central Market
Daily, 10am – 8pm

Al Jahili Fort
Daily, except Mondays, 9am – 5pm

Kiosks

These touch-screen information units, which are a one-stop bank of visitor information for attractions and facilities throughout Abu Dhabi, are now available all over the emirate: 24 kiosks in the UAE capital; 7 kiosks in Al Ain; and 4 kiosks in the Western Region. Click here to see the location of our kiosks.

In Emergency

The emergency phone number for Abu Dhabi Police is 999. Whether you need police assistance, an ambulance or for any other emergency situation, this is the number to call. Calls to this number are free of charge.

When calling the emergency number, please remember to state your name, the nature of the accident, address of the emergency and how serious the situation is.

For other enquiries, Abu Dhabi Police operates a dedicated Tourism Police section which will advise and guide you on a range of matters. You can contact them on +971 2 800 2626 and +971 2 512 7777, or visit www.hr.adpolice.gov.ae/tourismpolice

As per UAE federal law and Abu Dhabi Government law, all visitors to the UAE must have medical insurance cover. In case of emergency, treatment to stabilise the case is free. Other treatment must be covered by a cash payment or insurance card for covered individuals.

In a medical emergency, Abu Dhabi’s Sheikh Khalifa Medical City (+971 2 610 2000) and Al Noor Hospital (+971 2 626 5265) both have Accident and Emergency units. If you are injured in a traffic accident, you will automatically be taken to Sheikh Khalifa Medical City, as it has the best A&E treatment facilities.

The Abu Dhabi Government portal provides an updated list of 24-hours opened pharmacies and medical services, including hospitals, clinics, and medical centres in Abu Dhabi.

If you don’t have internet access you can call the toll free number 800 555 (+971 2 666 4442).

 

Register Now

Registration Fee Inclusions

  • Access to breakout, panel and multiple track interactive sessions, roundtable discussions, workshops and presentations, and trade exhibitions
  • Complimentary access to related early bird field trips and selected weekend excursions prior to the Summit
  • Complimentary lunch on each day of the Summit
  • Complimentary invitation to the Welcome Reception at Masdar City
  • Connect with leading international and local experts; from architectural designers to climate change specialists
  • Create partnerships aimed at improving sustainability
  • Share expertise and learn about the latest challenges, opportunities, and industry trends
  • Meet visionary international and regional leaders in government
  • Meet the leaders of the world’s major institutions, including the World Bank, United Nations Environment Programme and UN Habitat